FAQ

Damage

Dot Watch was working, but suddenly it stopped functioning.

If the working Dot Watch suddenly stops, you should contact the support@dotincorp.com or our Facebook Dot Customer Service page. Please tell the agent exactly how much battery power was remaining and what action it was taking before the Dot Watch stopped.

* If you have not used the Dot Watch for a long time or if you do not have enough battery, the Dot Watch may be powered off. Before contacting the AS center, please make sure that it is charged.

Didn't find what you were looking for?

Message Us with Facebook Messenger