FAQ

Pairing

My smartphone cannot find the Dot Watch.

1) Any obstacles between your smartphone and Dot Watch may cause a temporary disconnection. As long as the Dot Watch App is running in the background, your smartphone will automatically re-connect to Dot Watch. Also, it is advised to use the Dot Watch in close distance to your smartphone (up to 32ft), and in an open space.

2) In case the Dot Watch does not connect to your smartphone even when in a close distance, check your Bluetooth connection status on your Dot Watch at the Bluetooth Menu by turning the Dot Crown upwards twice. (In Braille Mode - "conn" : ⠉⠕⠝⠝, "disc" : ⠙⠊⠎⠉/ In Tactile Mode - Paired: ⠗⠒⠒⠺, Unpaired: ⠇⠀⠀⠸)

3) Pressing “Select Button” will re-send the Bluetooth signal.

4) If the above methods do not fix the problem, try restarting the Dot Watch App.

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